Effective Date: 9/21/2024

Introduction

Welcome to PerformTech Generators! These Terms of Service ("Terms") govern your use of our website, services, and SMS communications. By accessing or using our services, you agree to these Terms. Please read them carefully.

1. Overview

PerformTech Generators provides generator installation services, including appointment scheduling and SMS communications to assist with booking and confirming appointments. These Terms apply to all users of our services, including visitors to our website and those who receive communications from us.

2. Acceptance of Terms

By accessing or using our services, including by filling out forms on our website or receiving SMS communications, you agree to abide by these Terms. If you do not agree with any part of these Terms, please do not use our services.

3. Services Provided

PerformTech Generators offers:

Generator installation and maintenance services. Appointment scheduling and reminders via our website and SMS communications.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, without prior notice.

4. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information during the appointment booking process.

• Use the services in compliance with all applicable laws and regulations.

• Refrain from engaging in any unlawful or harmful activities while using our services.

5. SMS Communications

By opting in to receive SMS communications, you agree to the following:

• Consent to Receive Messages: You grant PerformTech Generators permission to send SMS messages related to appointment scheduling, confirmations, and service updates.

• Message Frequency: You may receive SMS messages based on your interaction with our services. Message frequency will depend on the nature of your appointment or service.

• Opting Out: You can opt out of SMS communications at any time by replying "STOP" to any message you receive. Upon opting out, we will cease sending you SMS messages unless you opt back in.

Standard Message Rates: Message and data rates may apply, depending on your mobile carrier and plan.

6. Service Fees

Any fees for services provided by PerformTech Generators will be clearly communicated during the booking or service process. We reserve the right to modify our pricing and fees at any time, with prior notice for any existing appointments or services.

7. Payment Terms

Payment for services is due as per the terms agreed upon at the time of service. We accept payment through various methods, including credit cards and bank transfers. Failure to make timely payments may result in cancellation of appointments or additional fees.

8. Cancellation and Rescheduling

You may cancel or reschedule your appointment by contacting us directly at least 24 hours before the scheduled time. Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.

9. Disclaimer of Warranties

PerformTech Generators provides its services "as is" and "as available," without any warranties, express or implied. We do not guarantee that our services will be uninterrupted or error-free. While we strive for accuracy, we do not warrant that any information provided on our website or through SMS communications is completely accurate or reliable.

10. Limitation of Liability

To the maximum extent permitted by law, PerformTech Generators shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services, including but not limited to:

• Lost profits or data.Delays or disruptions in service.

• Damage to property during installation.

• In no event shall our total liability exceed the amount paid by you for the specific service in question.

11. Third-Party Services

We may use third-party services or platforms (such as SMS providers or scheduling software) to deliver our services. We are not responsible for any third-party services or their actions. Any issues with third-party platforms should be directed to them in accordance with their own terms and conditions.

12. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of PerformTech Generators or our content suppliers and is protected by copyright laws. You may not copy, distribute, or use any content without our express written permission.

13. Privacy Policy

Your use of our services is also governed by our

Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of our Privacy Policy.

14. Changes to These Terms

We may update or modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our services following any changes indicates your acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of the state of Indiana, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Marion County, Indiana.

16. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

PerformTech Generators

(765) 730-4771

[email protected]